About Us

Charles	Claudia

Welcome

Hi, I am Charles Hallifax. I am British but lived and worked in Chile from
1989 until late 2003 and now make regular trips back there. Torres del Paine Direct is owned by Experience Chile Ltd., which is owned and managed by me along with a team of competent, local staff based in Santiago, Chile managed by Claudia Salgueiro.

We specialise in Chile because we know the country well - specifically Torres del Paine - probably better than any other travel company and that is why the hotels and hosterias in Torres del Paine work with us directly.

We make sure our local knowledge of the area is kept up to date through regular visits and inspection trips and from having our own staff based in Chile. Our aim is to keep things personal by overseeing each reservation request and attending to our clients' individual requirements. We welcome requests from singles, couples or small groups from ANY country in the world. We can also arrange bespoke itineraries and VIP trips with complete discretion.

To ensure that we deliver a quality service I have personally visited ALL the hotels we offer in our Torres del Paine Direct service. The local knowledge that I and my staff maintain is paramount to the service we offer and our policy, therefore, is to work ONLY with hotels that we know from personal experience - in effect "checking out" hotels and travel itineraries on behalf of our clients.

Apart from our two staffed offices in the UK and Chile we also work closely with a network of professional, local suppliers throughout Chile to ensure that we are able to offer reliable, local services. For our clients based in the United States our affiliate travel company called Travelmore is on hand to take your call.

History

Experience Chile has been born out of our successful hotel reservation service www.hotelschile.com -  active since 1996, handling reservations for thousands of people, many of whom have written to us about their great experience in Chile - please refer to our "Testimonials Section".

You can contact us via any of the following methods:

E-Mail:  experienceChile@vtr.net

Charles Hallifax Mobile Phone in Chile: +56 (2) 9 211 7350

UK OFFICE

NOT OPEN FROM JANUARY - APRIL 2006 as we are all in Chile!

CHILE SANTIAGO HEAD OFFICE

Base - San Luis 5528, Penalolen, Santiago, Chile

Tel Chile:  + 56 (2) 313 3389 / Fax: + 56 (2) 313 3396

Mon - Fri 10:00hrs - 18:00hrs CHILE TIME.

Note Chile is 3 hrs BEHIND UK during the UK Winter and 5hrs BEHIND UK during the UK Summer)

CHILE PUERTO NATALES OFFICE

Soon to open.

We hope your stay in Chile is enjoyable and that we are able to offer you the service you expect.

Please feel free to email me personally via "E-Mail Us".

Thank you.
Charles and Claudia